If you would like to return an unused Time Capsule, we will gladly accept it with proof of purchase within 60 days of the original purchase date. You will receive a refund for the Time Capsule purchase price upon receipt of your unused, like-new condition, Time Capsule. 

Please ship your Time Capsule to: 

Capture Returns 
5555 Oakbrook Parkway
Bldg 600 Suite 600 
Norcross, GA 30093 
866-493-7383 

Please Note:

• Shipping charges paid are non-refundable. 
• Time Capsules purchased through the Today Show are not eligible for returns or refunds.